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Privacy PolicyToy Connect Privacy Policy Toy Connect (ABN 56 114 321 327) understands that you value your privacy and wish to have your personal information kept secure. This Privacy Policy describes generally how Toy Connect manages your personal information and safeguards your privacy. If you would like more information, please don't hesitate to contact Toy Connect at info@toyconnect.com.au. What personal information does Toy Connect collect? If you purchase products for ANGLICARE, Toy Connect requires you to provide certain details to help us process your purchase. This includes details such as your name, contact details, credit card details, company information and other personal details. In addition, each time you visit the Toy Connect web site, anonymous navigation information is collected by our servers. This provides Toy Connect with information about how the web site is used and navigated, including the number of hits, the frequency of visits and the duration of visits to each web page on the site. It does not personally identify individual users. Furthermore, the Toy Connect web site, like many others, uses cookies. A cookie is a piece of information that the website sends to your browser and which is stored on your hard disk. A cookie helps to identify your browser to the website when you return to visit the site and identifies the previous requests your browser has made. This allows the site to be tailored to you on your return visits. Cookies cannot identify you personally. If you do not wish to receive cookies it is likely that you can disable their use by altering the security settings on your web browser however this may impede your ability to use parts of the site (for example, the shopping cart). Your web browser might also contain a mechanism that warns you that a site you are visiting makes use of cookies. What happens to your personal information? Toy Connect respects your privacy. All sensitive information remains secure, confidential and will be used and disclosed to enable us to process your purchase. Toy Connect will take all reasonable precautions to protect your personal information from unauthorised use or alteration. Furthermore, the personal information collected from you at this site is or may be used: - for receipting purposes; Toy Connect may also use its database, including information provided by you through this web site, to distribute information about other Toy Connect products and services. If at any time you no longer wish to receive email or postal communications from Toy Connect, please contact Toy Connect at any time at info@toyconnect.com.au. Information collected on this site may also be combined and de-identified to provide Toy Connect with anonymous demographic and usage information. Toy Connect can then use this aggregated information to develop new and/or more appropriate services and products to offer to customers. A copy of your personal and transactional information will be forwarded to ANGLICARE. Please refer to ANGLICARE's Privacy Policy below to understand how ANGLICARE will manage your information. This information will be sent to ANGLICARE via courier or registered mail and not via email or the Internet. How can you access your personal information? In most cases you may have access to personal information that Toy Connect holds about you. If you want access to your personal information, please contact Toy Connect at any time at info@toyconnect.com.au. Toy Connect will deal with all requests for access to personal information as quickly as possible. Requests for a large amount of information, or information which is not currently in use, may require further time before a response can be given. Toy Connect may charge you a fee for access if a cost is incurred to retrieve your information, but in no case will Toy Connect charge you a fee for your application for access. Can you make changes to your personal information? Yes. If you request Toy Connect to do so they will amend any personal information about you which is inaccurate, incomplete or out of date. If Toy Connect disagrees with your view about the accuracy, completeness or currency of a record of your personal information, and you ask Toy Connect to associate with that record a statement that you have a contrary view, they will take reasonable steps to do so. Can the Toy Connect Privacy Policy change? Yes. This Privacy Policy may change from time to time. Any changes to the Toy Connect Privacy Policy will be highlighted in this area from time to time. ANGLICARE is committed to ensuring that the information you provide to us remains secure and that you are aware of what information is held and your rights. Information you provide: When you become a donor you are generally asked to provide us with your name and contact details. This is information which can identify you, and under the Privacy Amendment (Private Sector) Act 2000 is known as personal information. The Act also refers to certain information which is known as sensitive information, however, we do not collect or hold any sensitive information about our donors. We take very seriously the need to keep all information we hold on you secure, so all written materials containing your details are stored in secure areas and computer records can only be accessed by authorised staff. We are also members of the Fundraising Institute of Australia and operate in accordance with the Institute’s Code of Conduct. You are welcome to see what information we hold on you as we want to make certain that your information is accurate and kept up-to-date. All you have to do is ring or write to The Fundraising Manager, ANGLICARE, PO Box 427, PARRAMATTA, NSW, 2124 02-9895-8000 and allow at least five (5) working days to arrange access. If you find any inaccuracies in the information please let our Fundraising Manager know. How we use information: ANGLICARE uses the information you give to us for the purposes of processing donations, fundraising and keeping a record of the history of donations from our donors. When we write to you seeking your support we are trying to raise public awareness of our programs and their needs. This is why we often send information on particular areas of need. Please remember, however, that you are under no obligation to respond unless you are able to or you would like to. If you want, you can also ask us to not contact you any more. We may use the information for internal reviews and analysis and may also use it to produce certain consolidated statistics about our donors. Sometimes we will also use consultants to provide us with expert advice on research and analysis. We also use third party providers, such as mailing houses, for mailing or contact purposes as they provide specialist service that we cannot undertake in the distribution of our material. We will only use consultants who have proper privacy protection practices. We will not otherwise disclose your individual information nor sell, trade or rent that information for any purpose. Receipts: When you send a donation and give your name and contact details we will send you a receipt for taxation purposes. If, however, you make a donation without providing your name and contact details then we will not be able to do this. We keep all donation details for seven years as required by law, and after this they are securely destroyed. Consent: By giving your personal information you are consenting to our use of this information in accordance with the principles outlined in this Privacy Policy. If at any time we change the Privacy Policy, we will post those changes on our website (www.anglicare.org.au) so that you are kept fully informed. Thank you for your support. |
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